Sales Policy for Cleanerzinfix

Effective Date: December 6, 2024

At Cleanerzinfix, we are committed to providing excellent products and service to our customers. This Sales Policy outlines the terms and conditions that apply to your purchases on our website. By placing an order, you agree to the following terms.

1. Order Processing

Once you place an order on our website, we will process it promptly. Orders are typically processed within 1-3 business days. However, please note that processing times may vary based on product availability and shipping method. We will notify you of any delays via email.

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email contains the details of your order, including the products you have purchased, the total cost, and the expected delivery date.

  • Payment Verification: Payment for your order is processed at the time of purchase. We accept major credit cards, PayPal, and other secure payment methods. If there is any issue with your payment or if your payment method is declined, we will notify you as soon as possible.

  • Stock Availability: While we make every effort to ensure our inventory is up to date, items may occasionally go out of stock after an order is placed. If an item is unavailable, we will notify you immediately and provide options for an alternative product, a backorder, or a refund.

2. Pricing

The prices listed on our website are in U.S. dollars and include applicable taxes unless otherwise specified. We reserve the right to change prices at any time without prior notice. Prices may be affected by sales, discounts, or promotions, which will be communicated on the website.

  • Sales and Promotions: We may offer promotional discounts or sales on certain items. These discounts will be applied automatically at checkout or require a promotional code. All sales and promotions are subject to availability and may change without prior notice.

  • Shipping and Handling Fees: Shipping costs are calculated during checkout based on the delivery address, weight, and size of your order. We aim to provide the most cost-effective shipping options, and you can view shipping fees before confirming your order.

3. Shipping and Delivery

We offer multiple shipping options for U.S. and international customers. The estimated delivery time for each option will be displayed during checkout. Please note that delivery times may vary depending on your location and the shipping carrier.

  • Domestic Shipping: For orders within the U.S., standard shipping generally takes 5-7 business days. Expedited shipping options are available for faster delivery.

  • International Shipping: For international orders, shipping times and fees vary by destination. Customers are responsible for any customs duties or taxes that may be applied upon arrival.

  • Shipping Delays: While we make every effort to meet the estimated delivery timeframes, shipping delays may occur due to unforeseen circumstances, such as weather conditions or carrier delays. We are not responsible for delays caused by third-party carriers.

4. Returns and Exchanges

Please refer to our Refund and Returns Policy for detailed information about how we handle returns and exchanges. If you are not completely satisfied with your purchase, we will do our best to ensure that you are happy with the resolution.

5. Cancellations

You may cancel your order before it has been processed for shipment. Once your order has been shipped, it cannot be canceled. If you wish to cancel an order, please contact our customer service team immediately at [email protected].

  • Order Modifications: If you need to modify your order (change shipping address, product quantity, etc.), please contact us as soon as possible. We will do our best to accommodate any changes before shipment.

6. Product Quality and Guarantee

At Cleanerzinfix, we stand behind the quality of our products. We guarantee that the products we sell are free from defects in material and workmanship. If you receive a product that is damaged or defective, please contact us within 7 days of receiving the item, and we will arrange for a replacement or refund.

  • Warranty: Some products may come with a manufacturer’s warranty. Please refer to the specific product’s description for warranty details. We will help facilitate any warranty claims for qualifying products.

7. Customer Service

Our customer service team is available to assist you with any questions or concerns. If you need assistance with an order, need product information, or require help with a return or exchange, please contact us via:

  • Email: [email protected]
  • Phone: (334) 555-9876
  • Address: 500 W Magnolia Ave, Montgomery, Alabama